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Organization Details

Organization Details holds your clinic’s identity and contact information. You need the System administrator permission to change it.

Open Configuration › Organization Details.

All fields are required.

Field What it’s for
Name Your clinic’s name. It’s shown on the sign-in page (“Sign in to …”), in every email Meddesk sends, and at the top of printed documents.
Support email The address patients and staff can write to. It appears in email footers and on printed documents.
Phone Your clinic’s phone number, in international format. Shown in email footers and on printed documents.
Website Your clinic’s website. In emails, your logo links to it.
Address Your clinic’s address, shown in email footers and on printed documents.
Country Where the clinic is. New phone numbers and patient addresses start with this country already selected.

Select Save changes. You see Organization details updated.

If your clinic uses more than one language (see Languages), Name and Address have a tab for each language, with your default language first and marked Default.

  • The default-language text is required.
  • The other languages are optional. A language you haven’t filled in is marked with a small dot. Hover over it to see Not translated yet - the default language text is shown instead.
  • While you type in another language, the default-language text stays visible as a guide.

People who use Meddesk in a language you haven’t filled in see the default-language text.