Print

Print turns your records into official printed documents with your clinic’s details at the top (name, address, phone and support email from Organization Details, and your logo). It supports two formats:

Format	For
A4	Full-page documents on a standard printer.
Thermal	Narrow receipts on an 80 mm thermal receipt printer.

What you can print

A Print action appears on these records (when the module that owns them is on):

appointments (appointment slip), with the linked treatments and the details your modules add to them, such as their teeth on a tooth chart (a plain list of teeth on thermal receipts),
prescriptions,
invoices,
payments and refunds (transaction receipt),
treatments and treatment plans, with details your modules add to them, such as teeth drawn on a tooth chart (a plain list on thermal receipts),
a patient’s whole dental chart, from the Print button on the Dental chart tab (A4 only),
expenses,
purchase orders,
inventory movements,
submitted forms,
account statements, staff statements, inventory item statements, patient statements and laboratory statements (Print statement),
reports (Print report),
lab requisitions, lab reports and specimen labels (Print lab documents).

You can only print what you’re allowed to see. The print button uses the same permissions as the record itself.

Print a document

Open the record and select Print (from its Actions menu, or the print button on statements and reports). A print preview opens in a new browser tab.
If both formats are on, switch between A4 and Thermal at the top. It starts on your clinic’s Default format.
Choose the document’s language. It starts as your own language, and you can pick any of your clinic’s languages, for example to print a prescription in the patient’s language. This doesn’t change your app’s language.
Select Print. Your browser’s print window opens. Pick your printer and print.

Notes marked Visible to the patient are printed on documents for that record. Internal notes are not.

Print settings

Open Configuration › Print. You need the System administrator permission.

Setting	What it does
A4 printing	Turn A4 documents on or off.
Thermal printing	Turn thermal receipts on or off.
Default format	Used when a document is printed without choosing a format.
A4 page margin	The blank space on every side of an A4 page, in millimetres.
Thermal receipt margin	The blank space on every side of a receipt, in millimetres.
Print logo on thermal receipts	Prints your logo on receipts, converted to high-contrast black and white, because thermal printers can’t print color or soft shading.
Specimen label width / height	The size of the lab specimen labels. Match the label roll in your label printer.
Document footers	A note printed at the bottom of each kind of document, for example payment terms on invoices or a pharmacy note on prescriptions. Pick the document type, then write the footer, in each of your clinic’s languages if you use several. The footer can use headings, bold text, lists and small tables.

Select Save changes. You see Print settings updated.