Account settings

Account settings is your personal security page: your password, two-factor authentication, and every device you’re signed in on. Everyone who can sign in has this page, whatever their role.

To open it, select your name or picture at the top-right of the screen, then Account settings.

Password

Select Change password to choose a new password.

1. Type your Current password.
2. Type your New password (at least 8 characters) and type it again in Confirm new password.
3. Select Update password.

You see Password changed. You stay signed in on this device after changing it.

Caution

Changing your password does not sign you out of your other devices. If you changed it because you think someone else knows it, also sign out your other devices under Sessions.

Two-factor authentication

This card shows whether two-factor authentication is on for you:

• Enable turns it on. See Two-factor authentication.
• Disable turns it off, after you confirm with Yes, turn it off.

If your clinic requires two-factor authentication, you can’t turn it off and the card tells you so.

Sessions

Each time you sign in on a browser or device, Meddesk starts a session. This card lists every session that is still active, with the browser and system it was started on (for example “Chrome on Windows”) and when it was last active.

• The session you are using right now is marked This device.
• To end any other session, select Sign out next to it. Whoever is using that session is signed out straight away.

Tip

If you signed in on a shared or public computer and forgot to sign out, end that session here.