Glossary

Account : A place money moves through, such as a cash drawer or a bank account. See Accounts.

Accession number : The unique number a lab order gets, made of the laboratory’s prefix and a running number, for example HEM26-000123.

Approve (transaction) : Confirm a pending transaction so it counts toward the account balance.

Assignable to appointments : A permission that makes someone selectable as an appointment’s clinician.

Base currency : Your clinic’s main currency. Amounts in other currencies are converted to it with exchange rates.

Catalog : The lists your clinic offers from: treatments, plan templates, lab tests and panels, medications, form templates, note templates. All under More › Catalogs.

Clinical Desk : The live board of today’s patients: expected, checked in, with doctor, awaiting checkout, done. See Clinical Desk.

Configuration : Clinic-wide settings, for staff with the System administrator permission. See Configuration overview.

Default language : The language used for anyone who hasn’t chosen one, and for any of your clinic’s texts not yet translated. See Languages.

Module (plugin) : An optional part of Meddesk your clinic can turn on, such as Invoice or Laboratory. See Plugins.

Patient portal : The separate website where patients sign in to see their appointments and records, and to request appointments.

Pending : Waiting for a decision: a transaction waiting for approval, or an appointment request waiting for a reply.

Permission : One specific thing someone is allowed to do, such as “Create appointments”. See Permissions reference.

Role : A named set of permissions given to staff, such as Doctor or Receptionist. See Access roles.

Session : One signed-in browser or device. See Sessions.

Shamsi calendar : The Afghan Solar Hijri calendar, which your clinic can turn on for date display.

Staff access (accounts) : Who may record money on a specific account, and what else they may do there. See Staff access.

Staff access (sign-in) : Who can sign in to Meddesk. See Staff access.

Status history : The record of every status change on an appointment, treatment or other record, with who changed it and when.

Temporary password : A one-off password generated by someone else, which must be replaced at the next sign-in.

Two-factor authentication (2FA) : Signing in with your password plus a code from an authenticator app.

Void : Reverse a record but keep it on file, so the history stays complete, for example a voided transaction or form.

Widget : A card on the Dashboard showing one piece of information. See The Dashboard.